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Joined: Nov 2004
Posts: 149
Member
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Member
Joined: Nov 2004
Posts: 149 |
I have a non-profit customer, who's moving into a building that already has a Vodavi Triad-s that they want to re-use. All of the phones show in the displays "DKTU24-D GSPD V2.08" and don't do anything else. Does this mean that the system is at default or the CPU is bad? Or something else entirely. I've worked on Vodavis before, but not this particular switch
"It's like the man said...never take life too seriously, you'll never get out of it alive" Bugs Bunny
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Joined: Aug 2003
Posts: 5,155 Likes: 5
Moderator-Vertical, Vodavi
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Moderator-Vertical, Vodavi
Joined: Aug 2003
Posts: 5,155 Likes: 5 |
It may just have a dead memory battery that needs to be replaced. However, that thing is old and should be replaced.
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Joined: Nov 2004
Posts: 149
Member
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Member
Joined: Nov 2004
Posts: 149 |
I agree 100%, kinda tryin to find an excuse to not install it, but they're a non-profit org and don't have a lot of money
"It's like the man said...never take life too seriously, you'll never get out of it alive" Bugs Bunny
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Joined: Jan 2005
Posts: 15,397 Likes: 18
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,397 Likes: 18 |
Well, you can always replace the memory retention battery and re-program. The system is fairly easy to program since it is fairly limited with regard to functionality.
Ed Vaughn, MBSWWYPBX
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
First thing is to check the system and make sure it functions. If it can't be initialized then no sense in replacing the battery. I would move the DBA dip switch to the default position, power cycle the system and make sure that the phones come up. If they do then you can replace the battery and your non-profit will have an old but hopefully decent system until they can afford to replace it.
Last edited by Derrick; 03/11/15 04:58 PM.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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