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#586447 03/21/15 01:22 PM
Joined: Mar 2002
Posts: 3,630
Z-man Offline OP
Moderator-Avaya, Nortel
OP Offline
Moderator-Avaya, Nortel
Joined: Mar 2002
Posts: 3,630
sometimes we have to learn to let go..LOL. But I want to fix this 9608 telephone, but alas, I think it is a goner...

it boots an never makes it past the initial Avaya load up screen. After about 10 minutes, it reboots again. It never gets to the program prompt.

Should I be finding it a good home in the electronics recycle bin??


Z-man
Avaya SME Authorized Partner
www.omniofficetech.com
Avaya IP Office Help & Support Website
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Joined: May 2002
Posts: 4,298
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Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
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Joined: May 2002
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Maybe, but it may just need a software upgrade. What rel is IP office

Joined: Mar 2002
Posts: 3,630
Z-man Offline OP
Moderator-Avaya, Nortel
OP Offline
Moderator-Avaya, Nortel
Joined: Mar 2002
Posts: 3,630
I have only tried it on release 9. It won't even get to the login screen on the phone.


Z-man
Avaya SME Authorized Partner
www.omniofficetech.com
Joined: May 2002
Posts: 4,298
Likes: 7
Moderator-Avaya, Polycom
*****
Offline
Moderator-Avaya, Polycom
*****
Joined: May 2002
Posts: 4,298
Likes: 7
I would try it on another system, unless you did already.
Then why not send it out for repair?

Joined: Nov 2005
Posts: 828
Member
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Joined: Nov 2005
Posts: 828
Do you have a working tftp/http server running and does the phone know how to get to it for .bin files? If file servers are not specified via DHCP, you'll need to manually enter. Does it let you press * to program address info?


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