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Joined: Apr 2015
Posts: 1
Member
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Joined: Apr 2015
Posts: 1
Hello
We have configured an NEC SV9100 on to a broadsoft hosted platform using SIP trunks.
Registration is OK.
We are unable to make incoming calls. We get the error: SIP/2.0 400 Bad Frame
Thank you in advance

156: 941 bytes on wire (7528 bits), 941 bytes captured (7528 bits)
Linux cooked capture
Internet Protocol Version 4, Src: 202.183.121.34 (202.183.121.34), Dst: 115.70.192.46 (115.70.192.46)
User Datagram Protocol, Src Port: 5060 (5060), Dst Port: 5060 (5060)
Source Port: 5060 (5060)
Destination Port: 5060 (5060)
Length: 905
Checksum: 0x1f1e [validation disabled]
[Good Checksum: False]
[Bad Checksum: False]
[Stream index: 11]
Session Initiation Protocol (INVITE)
Request-Line: INVITE sip:[email protected]:5060 SIP/2.0
Method: INVITE
Request-URI: sip:[email protected]:5060
Request-URI User Part: 0864770674
Request-URI Host Part: 115.70.192.46
Request-URI Host Port: 5060
[Resent Packet: False]
Message Header
Via: SIP/2.0/UDP 202.183.121.34:5060;branch=z9hG4bK00B3278a9cb9b004b25
Transport: UDP
Sent-by Address: 202.183.121.34
Sent-by port: 5060
Branch: z9hG4bK00B3278a9cb9b004b25
From: "Test User" ;tag=gK006434b4
SIP Display info: "Test User"
SIP from address: sip:[email protected];user=phone
SIP from address User Part: 1810
SIP from address Host Part: 202.183.121.34
SIP From URI parameter: user=phone
SIP from tag: gK006434b4
To:
SIP to address: sip:[email protected]
SIP to address User Part: 0864770674
SIP to address Host Part: novumnetworks.com
Call-ID: [email protected]
CSeq: 373220126 INVITE
Sequence Number: 373220126
Method: INVITE
Max-Forwards: 70
Allow: INVITE,ACK,CANCEL,BYE,REGISTER,REFER,INFO,SUBSCRIBE,NOTIFY,UPDATE,OPTIONS,MESSAGE,PUBLISH
Contact: "Test User"
SIP Display info: "Test User"
Contact URI: sip:[email protected]:5060
Accept: application/btbc-session-info, unknown
Supported: replaces
Content-Length: 249
Content-Disposition: session; handling=required
Content-Type: application/sdp
Message Body
Session Description Protocol
Session Description Protocol Version (v): 0
Owner/Creator, Session Id (o): Sonus_UAC 658319939 1316727136 IN IP4 202.183.121.34
Owner Username: Sonus_UAC
Session ID: 658319939
Session Version: 1316727136
Owner Network Type: IN
Owner Address Type: IP4
Owner Address: 202.183.121.34
Session Name (s): SIP Media Capabilities
Connection Information (c): IN IP4 202.183.121.34
Connection Network Type: IN
Connection Address Type: IP4
Connection Address: 202.183.121.34
Time Description, active time (t): 0 0
Session Start Time: 0
Session Stop Time: 0
Media Description, name and address (m): audio 16524 RTP/AVP 8 101
Media Type: audio
Media Port: 16524
Media Protocol: RTP/AVP
Media Format: ITU-T G.711 PCMA
Media Format: DynamicRTP-Type-101
Media Attribute (a): rtpmap:8 PCMA/8000
Media Attribute (a): rtpmap:101 telephone-event/8000
Media Attribute (a): fmtp:101 0-15
Media Attribute (a): sendrecv
Media Attribute (a): maxptime:20
Session Initiation Protocol (SIP as raw text)
INVITE sip:[email protected]:5060 SIP/2.0\r\n
Via: SIP/2.0/UDP 202.183.121.34:5060;branch=z9hG4bK00B3278a9cb9b004b25\r\n
From: "Test User" ;tag=gK006434b4\r\n
To: \r\n
Call-ID: [email protected]\r\n
CSeq: 373220126 INVITE\r\n
Max-Forwards: 70\r\n
Allow: INVITE,ACK,CANCEL,BYE,REGISTER,REFER,INFO,SUBSCRIBE,NOTIFY,UPDATE,OPTIONS,MESSAGE,PUBLISH\r\n
Contact: "Test User" \r\n
Accept: application/btbc-session-info, unknown\r\n
Supported: replaces\r\n
Content-Length: 249\r\n
Content-Disposition: session; handling=required\r\n
Content-Type: application/sdp\r\n
\r\n
v=0\r\n
o=Sonus_UAC 658319939 1316727136 IN IP4 202.183.121.34\r\n
s=SIP Media Capabilities\r\n
c=IN IP4 202.183.121.34\r\n
t=0 0\r\n
m=audio 16524 RTP/AVP 8 101\r\n
a=rtpmap:8 PCMA/8000\r\n
a=rtpmap:101 telephone-event/8000\r\n
a=fmtp:101 0-15\r\n
a=sendrecv\r\n
a=maxptime:20\r\n

No. Time Source Destination Protocol Length Info
177 5.832008 115.70.192.46 202.183.121.34 SIP 375 Status: 400 Bad Request |

Frame 177: 375 bytes on wire (3000 bits), 375 bytes captured (3000 bits)
Linux cooked capture
802.1Q Virtual LAN, PRI: 0, CFI: 0, ID: 300
Internet Protocol Version 4, Src: 115.70.192.46 (115.70.192.46), Dst: 202.183.121.34 (202.183.121.34)
User Datagram Protocol, Src Port: 5060 (5060), Dst Port: 5060 (5060)
Source Port: 5060 (5060)
Destination Port: 5060 (5060)
Length: 335
Checksum: 0xc1c9 [validation disabled]
[Good Checksum: False]
[Bad Checksum: False]
[Stream index: 11]
Session Initiation Protocol (400)
Status-Line: SIP/2.0 400 Bad Request
Status-Code: 400
[Resent Packet: False]
[Request Frame: 156]
[Response Time (ms): 130]
Message Header
Call-ID: [email protected]
CSeq: 373220126 INVITE
Sequence Number: 373220126
Method: INVITE
From: "Test User";tag=gK006434b4
SIP Display info: "Test User"
SIP from address: sip:[email protected];user=phone
SIP from address User Part: 1810
SIP from address Host Part: 202.183.121.34
SIP From URI parameter: user=phone
SIP from tag: gK006434b4
To: ;tag=70FA32463135364100000B4C
SIP to address: sip:[email protected]
SIP to address User Part: 0864770674
SIP to address Host Part: novumnetworks.com
SIP to tag: 70FA32463135364100000B4C
Via: SIP/2.0/UDP 202.183.121.34:5060;branch=z9hG4bK00B3278a9cb9b004b25
Transport: UDP
Sent-by Address: 202.183.121.34
Sent-by port: 5060
Branch: z9hG4bK00B3278a9cb9b004b25
Content-Length: 0
Session Initiation Protocol (SIP as raw text)
SIP/2.0 400 Bad Request\r\n
Call-ID: [email protected]\r\n
CSeq: 373220126 INVITE\r\n
From: "Test User";tag=gK006434b4\r\n
To: ;tag=70FA32463135364100000B4C\r\n
Via: SIP/2.0/UDP 202.183.121.34:5060;branch=z9hG4bK00B3278a9cb9b004b25\r\n
Content-Length: 0\r\n
\r\n

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Joined: Sep 2004
Posts: 4,220
Likes: 2
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Joined: Sep 2004
Posts: 4,220
Likes: 2
White paper for configuring on Broadsoft is on the NTAC site. I would also look at "jumbo" framing and that too is also on the NTAC site.


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