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Joined: Apr 2015
Posts: 8
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I have 5 phones out of 42, DT730's that the Call Indicator Lamp is flashing green and one of the buttons that is associated with the office manager's extension is flashing constantly. I thought it was a camp on issue but picking up the handset and dialing 770 and hanging up didn't stop the green light or the extension button from flashing. Also, if it makes any difference, these phones that are experiencing this issue, have no voice mail box. The system is a SV8100. Does anyone have any ideas on what could cause this or the fix?
Thanks
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Joined: Mar 2011
Posts: 19
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Is it message waiting? press Exit button then press MW from menu on screen and cancel see if that works. Happens all the time and get lots of customers asking how to stop the flashing green light..
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Joined: Apr 2015
Posts: 8
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Thanks Dreamkiller, It wasn't message waiting. When pressing the exit button MW wasn't an option. I also tried picking up the handset and dialing 773 just to be sure. These extensions in question don't have voicemail boxes associated with them. I am uploading a pic of what the screen looks like. ![[Linked Image from i58.tinypic.com]](https://i58.tinypic.com/5tyiq1.jpg)
Last edited by Daniel Coca; 04/20/15 04:39 PM.
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Joined: Jul 2005
Posts: 1,336
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Being green sounds like MWI. Go to the phone and dial service code 773 or what is in PRG 11.11.10 and see it that clears it..
Regards,
Paul W Now back to a 0 day week. Love these 7 day weekends.
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Joined: Sep 2004
Posts: 4,220 Likes: 2
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Your phone is forwarded. That will show status on other phones with a DSS key.
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Joined: Apr 2015
Posts: 8
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Thanks Paulw, I tried 773, 771 and 770 with no luck. Which entry am I looking for in 11-11-10? this is what I have in that section now. ![[Linked Image from i59.tinypic.com]](https://i59.tinypic.com/jabfkm.png)
Last edited by Daniel Coca; 04/20/15 11:46 PM.
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Joined: Apr 2015
Posts: 8
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Hi Coral Tech,
All of my phones say FWD B/NA since updating the software from version 5 to 9.5 a few months ago.
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Joined: Oct 2004
Posts: 1,492
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20-11-30 should take care of the fwd message in the screen. It gets turned on by default upgrading to 9.5
Gary
Last edited by oobie; 04/21/15 04:21 PM.
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Joined: Jul 2005
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11.11.10 in my system. Hope the image comes out.. ![[Linked Image from dl.dropboxusercontent.com]](https://dl.dropboxusercontent.com/u/15032525/11.11.10.jpg)
Regards,
Paul W Now back to a 0 day week. Love these 7 day weekends.
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Joined: Apr 2015
Posts: 8
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Thanks Oobie, That took care of the FWD B/NA message.
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