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Joined: Sep 2007
Posts: 10
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Joined: Sep 2007
Posts: 10 |
We are using Axxess by Inter-Tel phones. I have one phone line that when she calls anyone, there is so much static on the line you can hardly hear her. The caller can't hear any static, but the person they are calling can. I switched out her cable, handset, cords, and finally her phone, still happens every time she makes a call. This just started about a month ago. Any suggestions? Thanks, Sally
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Joined: Dec 2002
Posts: 9,429 Likes: 3
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Joined: Dec 2002
Posts: 9,429 Likes: 3 |
Check your phone jack, punchdown blocks, cross connects...
Jeff Moss
Moss Communications
Computer Repair-Networking-Cabling
MBSWWYPBX, JGAE
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Joined: Nov 2001
Posts: 2,500
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Joined: Nov 2001
Posts: 2,500 |
What about a headset? The next step would be to connect the phone directly to the port eliminating the station wiring. Sounds like you did all you could on your end.
Rhett
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Joined: Feb 2006
Posts: 54
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Joined: Feb 2006
Posts: 54 |
Also check the bridge clips. Are you also getting any alarm messages such as 100 or 101?
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