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Joined: Sep 2012
Posts: 63
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Joined: Sep 2012
Posts: 63 |
When a customer noticed that they were not getting their voicemail via email, I just had to reenter the DNS info and the TVA50 would start sending emails again. NEW software V3.11 will not correct email issue after the DNS is dropped. I have to delete static IP and DNS, power down and reenter LAN and DNS info to correct issue. Am I the only one with this issue?? I have encountered this with two separate ISP's.
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Joined: Dec 2007
Posts: 125
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Joined: Dec 2007
Posts: 125 |
Have a customer with that problem
will have to try your fix and see what happens
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Joined: May 2003
Posts: 2,924
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Joined: May 2003
Posts: 2,924 |
Use DHCP and have router give the same address each refresh.
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Joined: Sep 2012
Posts: 63
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Joined: Sep 2012
Posts: 63 |
will the router give the same IP address and DNS to the TVA, regardless of the number of devices that are active when the power returns??
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Joined: Jul 2006
Posts: 2,762 Likes: 22
Admin
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Admin
Joined: Jul 2006
Posts: 2,762 Likes: 22 |
What? How do you expect to administer the TVA if you can't get to it? Give it a static IP address outside the DHCP range and you don't have to worry about it, or make the router do it by the MAC address.
This model is end of life
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Joined: Sep 2012
Posts: 63
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Joined: Sep 2012
Posts: 63 |
USB or Modem (that stinks) Tech support says this problem only occurs on TDA 50 with Lan card. 200 is built in and does not have this "timing issue". I can update the IP/DNS, but I still have to restart the TVA 50 after I update programming..
Not sure if making the router set same IP and DNS, by mac address will change that, but it is worth a try.
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