|
|
Joined: Jul 2003
Posts: 1,231
Member
|
OP
Member
Joined: Jul 2003
Posts: 1,231 |
my customers acs with a partner messaging vm has a phone that the light stays on even after she deletes all messages. it is ext 10. is there a way to turn this light off. thanks dave
|
|
|
|
|
Joined: Oct 2004
Posts: 240
Member
|
|
Member
Joined: Oct 2004
Posts: 240 |
cust may have a button programed for mess off
or feature 00 feature 10
|
|
|
|
|
Joined: Aug 2002
Posts: 2,608
Moderator-ESI, Shoretel
|
|
Moderator-ESI, Shoretel
Joined: Aug 2002
Posts: 2,608 |
Feature 09 and extension number. Or else feature 10
It could be a message in a general mailbox
|
|
|
|
|
Joined: Jul 2001
Posts: 3,342 Likes: 10
Moderator-Avaya-Lucent, Antique Tele
|
|
Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,342 Likes: 10 |
Partner Messaging has 4 automated attendants, and each has a general mailbox, with Ext. 10 as the owner. the Night dial-0/timeout option is "record a message in the general mailbox". Check mailboxes 9991, 9992, 9993, and 9994, then change the 0-out in the night menu or train the user to check the proper mailbox.
|
|
|
|
Forums84
Topics94,284
Posts638,772
Members49,765
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
104
guests, and
316
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
![[Linked Image]](https://sundance-communications.com/images/banners/nextgen154x64.jpg)
