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Joined: Jun 2010
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Moderator-Inter-Tel
Joined: Jun 2010
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I logged into WebPro with one of my digital extensions in my test lab. I didn't logout properly but instead just shut down my browser when I was done.
My phone got subsequently stuck with User Programming Mode displayed on the screen. I was also then locked out of PCPro. I tried unplugging and re-plugging back in the phone in question to no avail. Is there any way to get your phone out of this mode short of rebooting the system?
FYI - I left the phone in that state over night. When I got back in the morning, I see that it is no longer in this state.
Thanks!
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Joined: Jul 2005
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Is this a SV9100 ?? If so it seems common. It will usually time out after 900 seconds sometimes a reboot is required if your on site and need to access immediately..
Regards,
Paul W
Now back to a 0 day week. Love these 7 day weekends.
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Joined: Jun 2010
Posts: 797
Moderator-Inter-Tel
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I'm sorry. I hate when people do that to me and there I go doing it.....
It's an SL1100 system.
If I were to reset it when this happens, is there a way to do it via PC Pro or do I have to do it on the unit itself?
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Joined: Jun 2010
Posts: 72
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Did you try pressing the exit key on the phone in question
Jules B Chauvin
J & K Telecom LLC.
101 Parkwest Drive Ste 4
West Monroe, LA. 71291
(318)582-2515
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Joined: Jun 2006
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Go to Tools --> System Initialisation --> 2nd Initialization and it will reboot without losing programming.
"I'm the one that has to die when it's time for me to die, so let me live my life, the way I want to."
-- Jimi Hendrix
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Joined: Jun 2010
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Moderator-Inter-Tel
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Thank you Keighlar!
I tried hitting exit and it did not work. I did see that you can adjust that 900 second logout in 20-01-12 but I think a simple system initialization should work fine if I need it any sooner.
Last edited by Stix1; 06/12/15 02:19 PM.
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