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#59041 02/21/08 01:28 AM
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I have a third intertel 770.4500 IP phone that I would like to enable but I'm not sure how to associate the mac address of the phone into the IPRC card. I created an extension with the DB studio software but not sure how to proceed from here.

Regards,

Richard

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#59042 02/21/08 01:57 AM
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What version? It makes a big difference on how you program it. Newer versions are programmed in the Axxess DB where as older versions require that you program the Axxess DB and the IPRC.


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#59043 02/21/08 03:05 AM
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Thanks for posting back. I made progress. I got the phone to work to the point where I can make calls to existing extensions in our office, but when I try and place an outgoing call to a land line I get the message access denied.

I program my system using session manager version 5.352 and the db studio is @ 1.36.
Any ideas on why I can't make outgoing calls to a land line on this IP phone but I can on one of my other ip phones.

Thanks,

Richard

#59044 02/21/08 04:38 AM
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You need to check the CO trunk groups as to what lists are included in Outgoing access to make sure your new extension is included.

#59045 02/21/08 07:29 AM
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Thanks for your assistance, as soon as I added the extension I could place an outgoing call.

Richard


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