sundance-communications.com/forum Forums TDM Business Telephone Systems Vodavi Telephones & Systems XTS PRI wait time.

Just switched over to an ATT Pri circuit. There's almost an 8 second delay after dialing the last digit before a call starts connecting. They say it's my problem. Any idea of how to deal with this other than telling the customer to dial #?

The service provider is waiting to be sure that all digits have been dialed. I always turn on LCR and shorten the pause timer to zero. This makes the calls go out instantly. It really helps to configure the LCR if you have WinDBA software.

I really despise using WinDBA. I can't tell you how many times that wretched software has corrupted the databases.

LCR is a nightmare around here with multiple area codes that may or may not be long distance based on office codes. It's a real mess to program since 7 digit dialing works on some, 10 on others for local. The only way I can really make it work is tell the customer they must dial 10 digits for local which they hate to do.

We have the same issues here too. It seems as if many service providers aren't even charging for long distance, so we often just stick with ten digit dialing for all calls and let it ride. We are almost 100% converted to ten digit dialing in the DC metro area anyway.

With regard to WinDBA, I only do a partial upload of the LCR three-digit table and it usually works without issues.

It's been a long time since I programmed LCR.

The customer can dial 10 digits for both local and long distance.

I'm looking at flash 75, btn 1 fields.

L NNN RRY PP

NNN = Area/office code.

I seem to remember I could program for 10 digit, always use trk grp 01:

L= 0

NNN =

RR = 01

Y = 0

PP = 10

I can't remember what the heck I programmed for NNN. I don't think I added every single area code.

Getting old sucks.

NNN= Area code,, I can't afford to retire. But i except voluntary contributions.

There are default routes in the system for each code, but they're based upon Arizona calling plans. Yes, you will need to point every code from 200-999 to route 01 and route 01 should be set to use trunk group 01. That's why it is so much easier to use WinDBA and just do a partial upload of the three-digit table.

Just did it the hard way. I won't use WinDBA unless there's zero choice.