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I am running CCS 4.0 and a version 8.2 system. I have a user running callviewer and it seem the call time is off by an hour. It just starts as an hour and so many seconds. Instead of being 0:00:26, it is 1:00:26. Once the call completes it resets to zero and does it again on the next call. I have several users who's callviewer is working correctly and other that do not. I am going to try a reload on one user to see if that fixes it, but thought I would get on here to see if anyone had seen the problem before.
Thanks in advance,
leaapgorf
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RIP Admin-Founder
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Did this just start today?
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Joined: Mar 2005
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One user just noticed it yesterday. It is such a small error in my mind I have never take the time noticed it. I did verify it is happening on my machine, but I have found other that are not doing it.
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Joined: Sep 2005
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Have you checked the time and timezone on the CCS Server PC?
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Joined: Mar 2005
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I thing you may have something there Superfoneguy. I need to do some testing after hour to verify if that is the problem. I will give an update tomorrow.
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Originally posted by Chris_Carlyle:
DST is your culprit Thats exactly the reason I asked if it started the day we all lost an hour. 
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Joined: Mar 2005
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Ding. Ding. Ding.
We have winner. Changing the time zone made the difference. I just have a case where the time zone need to be different. Thanks for all your help.
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