|
|
Joined: Jan 2006
Posts: 233
Member
|
OP
Member
Joined: Jan 2006
Posts: 233 |
I have a user who says a message comes into her phone, but when she retrieves it, it states the time of the message as an hour earlier.
I have reset the time on our system to account for daylight savings. Is there something I'm missing?
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Jun 2001
Posts: 10,631
RIP Admin-Founder
|
|
RIP Admin-Founder
Joined: Jun 2001
Posts: 10,631 |
Change the time on the Voice mail unit/computer.
|
|
|
|
|
Joined: Jan 2006
Posts: 233
Member
|
|
OP
Member
Joined: Jan 2006
Posts: 233 |
We did this, but each night the system resets itself to the wrong time.
|
|
|
|
|
Joined: Jun 2004
Posts: 224
Member
|
|
Member
Joined: Jun 2004
Posts: 224 |
Is the VPU set for your time zone?
|
|
|
|
|
Joined: Jan 2006
Posts: 233
Member
|
|
OP
Member
Joined: Jan 2006
Posts: 233 |
Yes, we checked that. We also checked that the patched for the date change to Daylight Savings were in place and working. All seems in order, its just that the system insists that the time is off each night and changes itself back.
|
|
|
|
|
Joined: Aug 2005
Posts: 908
Member
|
|
Member
Joined: Aug 2005
Posts: 908 |
Are you using NTP to set the time?
|
|
|
|
|
Joined: Mar 2007
Posts: 136
Member
|
|
Member
Joined: Mar 2007
Posts: 136 |
Make sure that user's mailbox is set to the correct time zone.
|
|
|
|
|
Joined: Jan 2006
Posts: 233
Member
|
|
OP
Member
Joined: Jan 2006
Posts: 233 |
The problem seems to have resolved itself, but we still have no idea what caused it.
|
|
|
|
Forums84
Topics94,291
Posts638,815
Members49,767
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
130
guests, and
422
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
