Missing something on multiple calls ringing one phone

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Missing something on multiple calls ringing one phone #592525 08/31/15 10:45 AM
Joined: Mar 2001 Posts: 3,869 Los Angeles, CA Old blond hippity hopping Bunnie Member
Old blond hippity hopping Bunnie Member Joined: Mar 2001 Posts: 3,869 Los Angeles, CA	I've got a CIX100, ACTU3, LVMU voicemail and I can't get a second call to ring the phone when it is active on the first call. I've got extension 213 and phantoms 44213 and45213 as buttons on the phone. I've got the hunt group set up as 01 Huunt Method to be circular, 02 Pilot number blank, 04 Number to display as 213, 05 Pilot No SCWfwd as 0, 06 Multiple DN Hunt as Enable, 07 DHG Auto Campon as Disable, 08 UCD as Disable, 09, 10, 11 UCD as default. In 206 Phantoms I've got 44213 as phantom, 01 Owner as 213, 02 as Tone First, 03 Display as 213, 05 System call forward as 0, and the rest blank. The first call rings 213, they want a second call to ring the 213 phone not automatically go the LVMU and I'm just missing something as I can't make the second call ring the phone. Appreciate any pointers, thanks so much, Bracha THE Bracha, old blond specialist in Rube Goldberg solutions.

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Re: Missing something on multiple calls ringing one phone Old blond hippity hopping Bunnie #592541 09/01/15 09:43 AM
Joined: Feb 2007 Posts: 1,314 Minneapolis RRino Member
RRino Member Joined: Feb 2007 Posts: 1,314 Minneapolis	That all looks about right. Did you use the multiple DN wizard to create this? Ive never had any issues doing it that way, its under Station>DN Setup>Multiple DN. Travis www.cacommunications.com

Re: Missing something on multiple calls ringing one phone Old blond hippity hopping Bunnie #592549 09/01/15 11:35 AM
Joined: Mar 2001 Posts: 3,869 Los Angeles, CA Old blond hippity hopping Bunnie Member
Old blond hippity hopping Bunnie Member Joined: Mar 2001 Posts: 3,869 Los Angeles, CA	I didn't use the wizard and I just can't see what is wrong. Have to go back today, can't modem in they have the stupid AT&T T-1 box that gives analog lines which won't handshake like the stupid Time Warner analog lines. THE Bracha, old blond specialist in Rube Goldberg solutions.

Re: Missing something on multiple calls ringing one phone Old blond hippity hopping Bunnie #592556 09/01/15 02:10 PM
Joined: Jun 2003 Posts: 3,273 Likes: 1 Los Angeles, CA phonemeister Moderator-Toshiba
phonemeister Moderator-Toshiba Joined: Jun 2003 Posts: 3,273 Likes: 1 Los Angeles, CA	Check the call forwarding. Is it set to forward on a busy?

Re: Missing something on multiple calls ringing one phone Old blond hippity hopping Bunnie #592582 09/02/15 04:57 PM
Joined: Sep 2009 Posts: 164 Camarillo California Ben Holmes Member
Ben Holmes Member Joined: Sep 2009 Posts: 164 Camarillo California	Just a thought... if the call is coming from the LVMU... (auto attendant) do you have it set for blind transfer?

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