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Joined: May 2006
Posts: 154
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Member
Joined: May 2006
Posts: 154 |
I have two extensions that I need ring by calling a virtrual ext. and then go to on voice mail. This is on a UX5000.
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Joined: Sep 2004
Posts: 4,220 Likes: 2
Member
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Member
Joined: Sep 2004
Posts: 4,220 Likes: 2 |
Create virtual extension
Put said ext on call coverage buttons (virtual or real)
Make that key ring
CFNA to VM pilot
Create VM box for that VE.
Bonus,
Add key on phone for mailbox.
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Joined: May 2006
Posts: 154
Member
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Member
Joined: May 2006
Posts: 154 |
Is there any way to make it go to one of the real ext vm instead of the virtual ext
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Joined: Sep 2004
Posts: 4,220 Likes: 2
Member
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Member
Joined: Sep 2004
Posts: 4,220 Likes: 2 |
Ya..ring one real phone create a call overage key on the other phone for THAT ext and have it go to that ext vm.
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Joined: May 2006
Posts: 154
Member
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Member
Joined: May 2006
Posts: 154 |
I have tried setting VE on both phones and letting everyone just call that VE. But the problem I have is the phones are on two different systems. They are cygnilink together so the VE will ring on one phone in which VE rests on but won't ring on another.
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Joined: Sep 2004
Posts: 4,220 Likes: 2
Member
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Member
Joined: Sep 2004
Posts: 4,220 Likes: 2 |
Never had an issue in a cygnilink environment making that work. I am assuming you are certified on the UX5000?
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