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Joined: Mar 2008
Posts: 1
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Member
Joined: Mar 2008
Posts: 1 |
Hi,
I had to recently upgrade the f/w in our IP SLA to 8.1.0 due to our IPRC similarly being upgraded to f/w 9.0.0. All works as before but we are only getting about a 75% success rate sending fax as opposed to 100% reliability before. Before I roll out the big guns and start looking for a QoS issues on our network, can you take a look at the following settings and see if they look right to you? The default G729 codec setting does work at all here in the UK for sending faxes!
Many thanks, Andy
RTP Send State: OFF RTP Receive State: OFF Session Description: 127 (GW) 94204 Audio Stream Transmit IP Address: 192.168.5.9 Audio Stream Transmit Port: 5012 Audio Stream Receive Port: 5006 Audio Stream Transmit SSRC: 3 Audio Stream Receive SSRC: 7 Audio Frames/IP Packet: 3 Average In Time Frame Percentage Threshold: 60% for 5 seconds RTP Profile: Inter-Tel V0 Speech Encoding Setting: G7.11 A-Law Voice Activity Detection: DISABLED Handset Microphone Gain: 6 dB DTMF Encoding Setting: G7.11 A-Law DTMF Transmit Row Level: -9 dB DTMF Transmit Column Level: -7 dB DTMF Receive Row Level: -9 dB DTMF Receive Column Level: -7 dB
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Joined: Jun 2007
Posts: 490
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Joined: Jun 2007
Posts: 490 |
I dont believe that faxing over the IPSLA is officially supported so if you are getting 75% success, I would feel lucky based upon my experience. You would have to use G.711 and cross your fingers.
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Joined: Mar 2006
Posts: 18
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Joined: Mar 2006
Posts: 18 |
faxing over sla's is not supported by inter-tel though the website says they will work if you talk to sales eng or tech support they will tell you it is not supported
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