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Joined: Nov 2005
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We currently have Unified Messaging with our Axxess 10.1 system. When someone receives a fax they receive it as a multi-page TIFF file. Is there any way to have the system send the file as a PDF instead?

We have a TotalLease on the equipment if that makes any difference from an upgrade/software standpoint.

Thanks!

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Joined: Sep 2005
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You must have an Enterprise Mesasging server and a '.pdf license'.

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Ahhhh.. Inter-Tel licensing - of course smile

We do have EM - any idea on cost of the license? Is there a way to check in the system if we have a PDF license already?

Joined: Jun 2007
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Check with your dealer, the license is very inexpensive however your EM will need to be upgraded to 1.1.43.2 which is the latest release. EM 1.1+ is required.


ShoreTel, Inter-Tel, Mitel, NEC, Zeacom, Cisco, Digium, Adtran Certified
http://www.voipnetworkengineering.blogspot.com

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