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Joined: Jun 2010
Posts: 32
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Joined: Jun 2010
Posts: 32 |
CIX100 ACTU1a - 3.10 MK063
IVP8 -R1 4port
DTMF Integration
IVP8 is set to only notify out of port 4
It will turn on MWI's but will not turn them off. I see port 4 go offline and dial the extension to turn it off, but the light always stays on unless I give it a #409.
Can anyone help?
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Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
Check the MW Off template in the IVP8.
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Joined: Jun 2010
Posts: 32
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Member
Joined: Jun 2010
Posts: 32 |
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Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
Yes but what's the rest of sequence?
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Joined: Jun 2005
Posts: 2,722 Likes: 7
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Member
Joined: Jun 2005
Posts: 2,722 Likes: 7 |
Is this for everyone?
After you check the notification template, as Phonemeiser suggested, maybe you can double check to make sure port 4 is working correctly by calling it directly.
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Joined: Mar 2012
Posts: 36
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Member
Joined: Mar 2012
Posts: 36 |
Having the same issue. What should appear after #64??
Talk Communications INC.
631-698-TALK
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