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Joined: Nov 2005
Posts: 51
Member
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Member
Joined: Nov 2005
Posts: 51 |
Axxess on DB/Inter-Tel v 10
I have a hunt group - 2002 set up as an ACD, Search Type Balance Call Count
5 members - 2015, 2016, 2017, 2018, 2019
I can get the hunt group to roll through all 5 extensions in sequence fine. But if 2015 is still on the phone when it becomes her turn again, the call goes into a queue and all the members flash '1 call waiting' instead of ringing the next phone in the members list.
How do I fix this?
Thanks in advance.
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Joined: Aug 2005
Posts: 908
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Member
Joined: Aug 2005
Posts: 908 |
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