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Joined: Apr 2008
Posts: 2
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OP
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Joined: Apr 2008
Posts: 2 |
I have the Axxess IP phone, and when outside calls come in it won't go to VM unless you manually route it there. I tried putting it on DND but that only prevents IC calls. I don't have a manual. What now?
-smarsh
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Joined: Jun 2007
Posts: 490
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Joined: Jun 2007
Posts: 490 |
The endpoint either does not have a system forwarding path to voicemail configured, it is misconfigured or they have turned off system forwarding; default feature code is 354 (toggle).
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Joined: Aug 2005
Posts: 908
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Joined: Aug 2005
Posts: 908 |
Standard Forwarding Paths don't work for both CO and IC calls. You must change the flag in the forwarding path if you want the same functions for both.
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