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Joined: Sep 2009
Posts: 31
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Joined: Sep 2009
Posts: 31 |
Can anyone help me on why its showing disabled and i can not enable this??
Thank You,
Kenny R. Ehresman
ATR
Pontiac, IL 61764
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
The mgi64 is not supported in os7200, never has been.
It works in os7400 and os7100 only
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Joined: Dec 2010
Posts: 681
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Joined: Dec 2010
Posts: 681 |
Does it really work in a 7100? I thought it needed the 64 timeslots to work. That it was only restricted to the 7400
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Joined: Sep 2009
Posts: 31
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Member
Joined: Sep 2009
Posts: 31 |
ok so we ordered a MGI16 card and installed it today and it still says disabled. What am i missing?
Thank You,
Kenny R. Ehresman
ATR
Pontiac, IL 61764
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
Pre-installed the MGI16?
Do you see the version of the MGI16 card?
Assigned extension numbers to the MGI channels?
Added the MGI extension numbers into the MGI groups?
4.46 had some bugs on the MCP cards (cross talk after internal page, sip trunk issues with calls not getting into the system)
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
Also the OS7100 slots are 64bit slots.
So you can install the TEPRI60 and MGI64 cards with no issues (even both at the same time).
I've done it on the test bench and it was fine.
However when used as an exp cab off the OS7200 it's limited to 16bit cards due to the OS7200 LCP.
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Joined: Sep 2009
Posts: 31
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Member
Joined: Sep 2009
Posts: 31 |
i powered down the exp cabinet, and installed it there and powered it back up. when i was in the software under cabinet config it states diabled. So i tried to all 3817-3832 to the 2nd card and then power cycled the exp cabinet and still nothing. I tired to add the 3817 to the 803 group but got invalid phone number. What am i missing.
Thank You,
Kenny R. Ehresman
ATR
Pontiac, IL 61764
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Joined: Sep 2009
Posts: 31
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Member
Joined: Sep 2009
Posts: 31 |
ok got it working. Not sure why but i had to a factory reload. Is there a way to refesh this without loosing all my settings??
Thank You,
Kenny R. Ehresman
ATR
Pontiac, IL 61764
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
Sounds like you didn't pre-install the card.
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