|
|
|
|
Joined: Jun 2015
Posts: 43
Member
|
OP
Member
Joined: Jun 2015
Posts: 43 |
is there a workaround for this.
calls inbound to a ucd group with 2 comfort greetings played.
the issue being that once a call is bounced to the first comfort greeting the ucd group will not ring untill the entire prompt is played.
proving to be frustrating for reception as they go to grab the call just after its gone to the 1st promnpt
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Jun 2005
Posts: 574
Member
|
|
Member
Joined: Jun 2005
Posts: 574 |
That's why its called ucd to give people a message you could try to shorten the message or make times before going to message longer
|
|
|
|
|
Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
|
|
Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
If setup correctly (ie the overflow from the ucd group is to a vmsucd group not just vm), then if the receptionist is in the group and becomes free after the call goes to the first message, the message should cut off and her phone should start ringing.
|
|
|
|
Forums84
Topics94,299
Posts638,875
Members49,770
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
126
guests, and
306
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
