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Joined: May 2008
Posts: 2
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Joined: May 2008
Posts: 2 |
I have been using UM for sometime and recently I had to reinstall it because it wasn't working right. When I reinstalled UM 2.364i, I got this message "Error logging into voicemail server. Check server credentials." Then when I opened Outlook I get "You will not be able to use voice mail or outbound fax features until the first time you log on to the Unified Messaging server."
I have reinstalled this a few timesst, disabling anti-virus, making sure we have enough licenses, rebooting the UM server but still getting the same error message. Please let me know if anyone can help. Thanks.
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Joined: Apr 2007
Posts: 17
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Joined: Apr 2007
Posts: 17 |
Long overdue, but have you solved this problem? I am having the same issue with UM 2.364d.
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Joined: Aug 2009
Posts: 41
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Joined: Aug 2009
Posts: 41 |
What service pack of Outlook are you using. UM only supports up to service pack 2. After that you need to go to the OSE version of voicemail.
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Joined: Aug 2009
Posts: 41
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Joined: Aug 2009
Posts: 41 |
Correction -- only supports up to Outlook 2003 service pack 2. You would then need to upgrade to the OSE version of EM to be able to fully use UM.
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