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Joined: Oct 2006
Posts: 38
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Joined: Oct 2006
Posts: 38 |
I have the UCedge app on my iPhone and everything is connected and working except i am not getting audio in either direction.
Everything except the most important(voice/audio) part works. Calls connect with no issues. If i transfer the call to another phone the call is there. Any suggestions?
I have reset the MIPU card
I have Changed the "16 IPT NAT/No Peer to Peer" in 250 IPT DATA ASSIGNMENT on emanager.
Thanks in advance
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Joined: Oct 2006
Posts: 38
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Joined: Oct 2006
Posts: 38 |
the iPhone doesn't support the G711 Codec. Switched to G729A and it worked.
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Joined: Jan 2010
Posts: 937 Likes: 5
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jan 2010
Posts: 937 Likes: 5 |
I have it working on G711 as the primary codec with my IPedge without a problem.
This is the same for iPhone / Samsung Android
Last edited by Carlos#1; 02/03/16 10:07 PM.
Regards
Carl
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Joined: Oct 2006
Posts: 38
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Joined: Oct 2006
Posts: 38 |
So many something else? I have another user now not able to work...
Any thoughts?
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Joined: Feb 2007
Posts: 325
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Joined: Feb 2007
Posts: 325 |
something in the router? try enabling or disabling sip-alg
what model router is it?
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Joined: Jan 2010
Posts: 937 Likes: 5
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jan 2010
Posts: 937 Likes: 5 |
The UCedge doesn't use SIP as it is an IPT softphone using Megaco
Check the port forwards are done properly as there are a LOT that need to be done for the UCedge app to work correctly.
There are also different ports for Apple App compared to the Android App
There is a good tech bulletin detailing the configuration and ports used for UCedge.
Last edited by Carlos#1; 03/17/16 11:21 PM.
Regards
Carl
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