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#597931 02/12/16 03:17 PM
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How do I change the dial plan for the dial 9. If I press 9 it selectes a line in my outgoing line group and I have to dial 1 + number. If I select the line directly I do not have to dial 1,I can just dial the 7 digit number. Using analog pots lines

Last edited by freshfitz; 02/12/16 03:18 PM.

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What system is it? Is it selecting an analog pots line when dialing 9? Is it using LCR when dialing 9? You'll have to be more specific and do a little basic trouble shooting 101.

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CIX100 Dialing 9 grabs a pots line. For example
If I dial 9+16105551212 the call goes out on line 7. Dialing 1 + the number works

If I dial 96105551212 the system grabs line 7 and says your call can not be completed as dialed. I think it is dialing 9610555121 it's not registering the last digit 2.

If I manually select line 7 on the phone I can dial with 1 and with out 1

Last edited by freshfitz; 02/12/16 09:56 PM.

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Then it's the modified digit table in the LCR.

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I'll look at LCR again I was trying adding leading digit of 1 but couldn't get it working.


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