|
|
Joined: Jul 2013
Posts: 4
Member
|
OP
Member
Joined: Jul 2013
Posts: 4 |
I am not overly familiar with the Mitel system, some ports on one of the analog station card is not working.
When you go off hook the light on the card goes red, there is side tone on the port but no dial tone.
I swapped out the card and same issue. Reset the system, checked the wiring, there are no alarms on the system.
Does anybody have any ideas on what might be wrong.
Thanks
|
|
|
|
|
Joined: Jul 2007
Posts: 51
Member
|
|
Member
Joined: Jul 2007
Posts: 51 |
Have you verified dial tone at the block? Tried a different slot?
|
|
|
|
|
Joined: Feb 2006
Posts: 1,716
Member
|
|
Member
Joined: Feb 2006
Posts: 1,716 |
You better check programming. That's usually a sign the port is no longer programmed or somehow the COS has been changed to disable call origination.
Rcaman
Americom, Inc.
Where The Art And Science Of Communications Meet
|
|
|
|
|
Joined: May 2005
Posts: 1,005
Member
|
|
Member
Joined: May 2005
Posts: 1,005 |
What do you mean by "there is side tone on the port, but no dial tone"?
|
|
|
|
|
Joined: May 2005
Posts: 1,005
Member
|
|
Member
Joined: May 2005
Posts: 1,005 |
|
|
|
|
|
Joined: Feb 2006
Posts: 1,716
Member
|
|
Member
Joined: Feb 2006
Posts: 1,716 |
Maybe the "side tone" got 'em?
Rcaman
Americom, Inc.
Where The Art And Science Of Communications Meet
|
|
|
|
Forums84
Topics93,881
Posts637,017
Members49,673
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (justbill),
55
guests, and
13
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
