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#59887 06/12/08 08:23 AM
Joined: Aug 2005
Posts: 49
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Joined: Aug 2005
Posts: 49
I have an Inter-tel 5000 v2.0.8.288 and have been able to connect to it via session manager over the WAN before, but am now getting a "Database Connection Failed" error for over 24 hours. I read in the forum that the IP port on the 5000 sometimes locks up as a result of a network outage and the system may need to be power cycled. Is there any other way to "unlock" the IP port on the 5000 besides rebooting the whole system.

Thanks

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Joined: Jun 2007
Posts: 490
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Joined: Jun 2007
Posts: 490
gg,
It is supposed to drop that socket after 15 minutes however I have personnally seen it stay open indefinitely. There is no way that I am aware of the drop it without a reboot.


ShoreTel, Inter-Tel, Mitel, NEC, Zeacom, Cisco, Digium, Adtran Certified
http://www.voipnetworkengineering.blogspot.com

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