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#599209 03/26/16 12:30 AM
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chazrc Offline OP
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Can you send a ringing call to VM via button press?

I though we did this by pressing the vmmsg button, but it would not work today.

The customer thought they could press # in the past and do it.
Thanks
Chaz

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chazrc #599213 03/26/16 01:34 AM
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Assuming # is still set to vmmemo in the dial number plan, then it should work

There may be a setting in the cos fire it, not sure if vm ame is what you're after

Last edited by nameless; 03/26/16 01:36 AM. Reason: More information
chazrc #599220 03/26/16 04:22 AM
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Is this call ringing a station directly or to a station group?

chazrc #599242 03/27/16 10:48 AM
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chazrc Offline OP
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Lots of times a group. I can test direct and with the group.
Also, I will check in the COS for the VM MEMO


Thanks Both!

chazrc #599662 04/08/16 09:29 PM
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DID call direct to the station. If she presses # during the ringing, it does not send the caller to VM. Nor does the VMMSG or the VT button.

Any ideas?

Thanks
Chaz


Moderated by  nameless, pvj 

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