|
|
|
|
Joined: Apr 2016
Posts: 1
Member
|
OP
Member
Joined: Apr 2016
Posts: 1 |
Hello all,
Recently, I have noticed that the Caller ID (CID) history does not store as much as it used to. Previously, it would store up to a couple month's worth of calls. Now, it only stores back to 2 days ago. I've been searching through forums and manuals for the phone, but I can't seem to find the solution. My only thought process is since CID history placed into a temporary memory, if there are any blackouts of any sorts, the call history would be wiped out. Am I correct in assuming this assumption? That said, just by looking at my phone, I don't see it receiving power from the walls so even if there was a blackout, it shouldn't affect its temporary and permanent history. I appreciate any help on this issue.
Best Regards,
Jay Umeda
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Dec 2006
Posts: 83
Member
|
|
Member
Joined: Dec 2006
Posts: 83 |
Could this be the issue? Copy/Paste from manual: "When you shut down the system, incoming history data is cleared. But you can press Speaker then #*#9 to back up the history data."
|
|
|
|
Forums84
Topics94,291
Posts638,812
Members49,767
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (paulw),
129
guests, and
427
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
