|
|
|
|
Joined: Jun 2010
Posts: 32
Member
|
|
Member
Joined: Jun 2010
Posts: 32 |
Just reinstalled an older 1U MAS and everything is working properly (including ACD) except MWI's. Im using IP5000 and IPT3008 phones.
Im using 1 LIPU and 1 MIPU. I have tried the voice mail ports on both IPU's
Any ideas?
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Jun 2010
Posts: 32
Member
|
|
Member
Joined: Jun 2010
Posts: 32 |
Also, The screens on the phone are updating as well. So I get message info (1New/3Saved) on the displays but no light blinking.
I have verified that the SMDI_digit_length is 10 (per FYI website)
Last edited by ballsie; 04/18/16 04:27 PM.
|
|
|
|
|
Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
|
|
Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
The xIPUs don't control the MW lights. That's between the processor and the MAS. I would check the Stratagy setup pages for the PBX and parameters to make sure that the IP address for the CIX,the port number (port 1000 by default), and the DHG pilot number are in there.
|
|
|
|
|
Joined: Jun 2010
Posts: 32
Member
|
|
Member
Joined: Jun 2010
Posts: 32 |
Everything is correct.
Hunt group pilot number
SMDI Port 1000 - and it is port 1000 in System>IO Devices
ip address for the CIX is corect in VM Parameters and VM Phone System
Not sure why the displays update the message count, but the MWI doesnt work.
Does the MAS use #63 and #64?
|
|
|
|
|
Joined: Jun 2005
Posts: 2,724 Likes: 7
Member
|
|
Member
Joined: Jun 2005
Posts: 2,724 Likes: 7 |
MAS uses SMDI.
What is the number of digits in your extension? Double check the notification templates.
|
|
|
|
|
Joined: Jun 2005
Posts: 2,724 Likes: 7
Member
|
|
Member
Joined: Jun 2005
Posts: 2,724 Likes: 7 |
Make sure the notification in the mailboxes is not disabled. I have seen this in one or two cases.
The extension length is probably not an issue. Unless the Node + extension is more then 7 digits. (if I remember correctly)
Last edited by newtecky; 04/19/16 01:21 AM.
|
|
|
|
Forums84
Topics94,526
Posts640,016
Members49,852
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (justbill),
173
guests, and
46
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
