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Joined: May 2016
Posts: 1
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OP
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Joined: May 2016
Posts: 1 |
We have Comdial DX-80 phone system in our office. A port recently went out and a tech came and changed the extension from 102 to 109. Now the phone does not ring and no caller id shows up. I have the installation and maintenance manual, but I can't seem to figure out which one will get it to ring. Any help?
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Joined: Jun 2004
Posts: 4,550
Moderator-Comdial, ESI, Voicemail, Cisco
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Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,550 |
I suggest you call the tech back and have them finish the job correctly.
Justin
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Joined: Mar 2001
Posts: 3,268
Moderator-Allworx, Nisuko-Tie, Vodavi
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Moderator-Allworx, Nisuko-Tie, Vodavi
Joined: Mar 2001
Posts: 3,268 |
Yep...for sure. He should have checked the programming of 102 and made 109 just like 102. That's part of the service call.
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