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Joined: Feb 2010
Posts: 507
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Joined: Feb 2010
Posts: 507
Likes: 1
I have a customer that wants to use external call forwarding on there Aspire M-
They currently have Copper POTS LINES so you can hear the call being dialed out
I have tested this with fios lines and you can not hear the call being dialed out

I am wondering if this is a software or programming issue or is it because of the Fios versus Copper lines

any thought would be greatly appreciated


JD

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Joined: May 2010
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Joined: May 2010
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I know this is an OLD post -- I was looking for a different fading issue... but if when a call comes in on line 1 and the aspire forwards it out on line 2 or 3 or 4 or what have you and the caller can hear line 2 dialing I would suspect it is cross talk on the lines.

1] You could test by making a call on line XXX then take your butt set on line YYY and press the DTMF keys - Can you hear it?

2] Possibly the CO card could be failing and it has cross talk?

3] I do this all the time over a PRI on several aspires and it is stone quiet when it calls

4] Programming I know there are several timers for how long the fwd'd call or how long a DISA call can be active until you hear a disconnect warning tone and then the timer will drop the call


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