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Joined: Feb 2010
Posts: 505 Likes: 1
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Member
Joined: Feb 2010
Posts: 505 Likes: 1 |
I have a customer that wants to use external call forwarding on there Aspire M-
They currently have Copper POTS LINES so you can hear the call being dialed out
I have tested this with fios lines and you can not hear the call being dialed out
I am wondering if this is a software or programming issue or is it because of the Fios versus Copper lines
any thought would be greatly appreciated
JD
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Joined: May 2010
Posts: 24
Member
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Joined: May 2010
Posts: 24 |
I know this is an OLD post -- I was looking for a different fading issue... but if when a call comes in on line 1 and the aspire forwards it out on line 2 or 3 or 4 or what have you and the caller can hear line 2 dialing I would suspect it is cross talk on the lines.
1] You could test by making a call on line XXX then take your butt set on line YYY and press the DTMF keys - Can you hear it?
2] Possibly the CO card could be failing and it has cross talk?
3] I do this all the time over a PRI on several aspires and it is stone quiet when it calls
4] Programming I know there are several timers for how long the fwd'd call or how long a DISA call can be active until you hear a disconnect warning tone and then the timer will drop the call
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