|
Joined: Jun 2015
Posts: 43
Member
|
OP
Member
Joined: Jun 2015
Posts: 43 |
If a call comes to us, either on the main 029207*** number, or any of the DDI numbers, it usually displays the number of the caller . However, if a caller is using “Number withheld”, etc, then instead of showing ‘Unknown Caller’ etc , it shows the number that the external person dialled.. IE: my direct dial is: 02920 7*** If a phone dials me and withholds there number, the number that flashes on my phone is my own direct dial number instead of ‘Unknown’..... Is there an option in the phone system to show ‘Unknown’ ?? Or is it a case of, the phone system shows our number, meaning, the external caller has rang that particular number, and is withheld (so u know if someone is dialling main number or users DDI’s) ?
|
|
|
|
Joined: Feb 2006
Posts: 1,716
Member
|
Member
Joined: Feb 2006
Posts: 1,716 |
Some info would be helpful. Which Mitel? POTS or PRI?
The LEC or carrier has control of what comes down the pipe during the caller ID interval. Whatever is presented to the Mitel, that's what the Mitel shows.
Rcaman
Americom, Inc. Where The Art And Science Of Communications Meet
|
|
|
|
Joined: Jun 2015
Posts: 43
Member
|
OP
Member
Joined: Jun 2015
Posts: 43 |
|
|
|
Forums84
Topics93,833
Posts636,789
Members49,649
|
Most Online5,661 May 23rd, 2018
|
|
1 members (Curlycord),
41
guests, and
26
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|