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Joined: May 2016
Posts: 8
Member
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Member
Joined: May 2016
Posts: 8 |
As stated above when my ext is dialed (261) it goes to a 12 digit number that i never set up. It only happened since today and im the only one with access to the emanager. I didnt change any settings.
Can someone help me set ext 261 back to going 261. Im extremely lost.
Im Using DP5022 phones on CIX670 equipment
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Joined: Jan 2010
Posts: 937 Likes: 5
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jan 2010
Posts: 937 Likes: 5 |
do you have any call forwards setup on the extension 261?
to cancel the call forward dial
#6051
#6052
#6053
#6054
then test it again.
Regards
Carl
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Joined: May 2002
Posts: 4,309 Likes: 8
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,309 Likes: 8 |
As above, clear call forwarding
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Joined: May 2016
Posts: 8
Member
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Member
Joined: May 2016
Posts: 8 |
That worked. Thanks a lot guys. It was weird how this happened. but once i cancelled the call forward it worked. I had the call forward set for calls at night to go to a specific # but everything screwed itself up.
Im happy now tho. Again Thanks!!
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