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Joined: May 2016
Posts: 8
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Joined: May 2016
Posts: 8
As stated above when my ext is dialed (261) it goes to a 12 digit number that i never set up. It only happened since today and im the only one with access to the emanager. I didnt change any settings.

Can someone help me set ext 261 back to going 261. Im extremely lost.

Im Using DP5022 phones on CIX670 equipment

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Joined: Jan 2010
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Moderator-Toshiba
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Moderator-Toshiba
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Joined: Jan 2010
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do you have any call forwards setup on the extension 261?
to cancel the call forward dial
#6051
#6052
#6053
#6054
then test it again.


Regards
Carl
Joined: May 2002
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Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
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Joined: May 2002
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Likes: 8
As above, clear call forwarding

Joined: May 2016
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That worked. Thanks a lot guys. It was weird how this happened. but once i cancelled the call forward it worked. I had the call forward set for calls at night to go to a specific # but everything screwed itself up.

Im happy now tho. Again Thanks!!


Moderated by  Carlos#1, phonemeister 

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