More than one call at a time on a station (axxess 10.0)

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More than one call at a time on a station (axxess 10.0) #60234 07/29/08 06:56 AM
Joined: Nov 2005 Posts: 31 Nevada aph3x Member
aph3x Member Joined: Nov 2005 Posts: 31 Nevada	I have an Axxess running v10. At one point we had the phones set up so that if you were on a call, it would flash on line 2 and ring a few times before going to vmail if no answered. This is not the case anymore (we moved the system) as it now rings busy and then goes to Vmail. What can I change in DB programming to fix this? Phones are 8560's. Thank you!

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Re: More than one call at a time on a station (axxess 10.0) #60235 07/29/08 07:23 AM
Joined: Jun 2008 Posts: 145 Seattle Tellink Member
Tellink Member Joined: Jun 2008 Posts: 145 Seattle	Check the forward path for that specific phone and ensure that "Busy" is not checked. Ain't technology wonderful? Nothing like being on the bleeding edge.

Re: More than one call at a time on a station (axxess 10.0) #60236 07/29/08 09:43 AM
Joined: Nov 2005 Posts: 31 Nevada aph3x Member
aph3x Member Joined: Nov 2005 Posts: 31 Nevada	Perfect - thank you!

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