Business Phone Systems

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Joined: Mar 2004
Posts: 880
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dwflood Offline OP
OP Offline
Joined: Mar 2004
Posts: 880
Likes: 1
We have a customer with an Axxess 6.009. They recently switched to Comcast and seems we need to make an adjustment for TX and/or RX gain on the trunk ports (LSC).

In DB Studio under 'Devices/Trunks' the Transmit Gain and Receive Gain options have red X through them like they either don't apply or some other reason.

Does anyone know if we can make this adjustment on the InterTel? Comcast tech support guy was useless, had no idea what dB levels even were or why they would matter so I was hoping to just compensate on the InterTel rather than try to get Comcast to fix their end.

Atcom VoIP Demo
VoIP Demo
Joined: May 2009
Posts: 1,198
Joined: May 2009
Posts: 1,198
Version 6; I need to dust off the cobwebs. Try to see if you can access the TX/RX settings via OLM.

Moderated by  Stix1 

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