|
|
|
|
Joined: Mar 2004
Posts: 880 Likes: 1
Member
|
|
Member
Joined: Mar 2004
Posts: 880 Likes: 1 |
We have a customer with an Axxess 6.009. They recently switched to Comcast and seems we need to make an adjustment for TX and/or RX gain on the trunk ports (LSC).
In DB Studio under 'Devices/Trunks' the Transmit Gain and Receive Gain options have red X through them like they either don't apply or some other reason.
Does anyone know if we can make this adjustment on the InterTel? Comcast tech support guy was useless, had no idea what dB levels even were or why they would matter so I was hoping to just compensate on the InterTel rather than try to get Comcast to fix their end.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: May 2009
Posts: 1,198
Member
|
|
Member
Joined: May 2009
Posts: 1,198 |
Version 6; I need to dust off the cobwebs. Try to see if you can access the TX/RX settings via OLM.
|
|
|
|
Forums84
Topics94,534
Posts640,048
Members49,854
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (BobRobert),
333
guests, and
21
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
