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Joined: Jun 2016
Posts: 5
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Joined: Jun 2016
Posts: 5 |
My front desk phone: when you pick up the handset connects straight to the main office station 100 intercom instead of an open phone line like it should.
Any help would be appreciated.
Thanks
John
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Joined: Feb 2009
Posts: 3,136
Moderator-Vodavi, Vertical, XBlue
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Moderator-Vodavi, Vertical, XBlue
Joined: Feb 2009
Posts: 3,136 |
Someone inadvertently programmed the feature: Ring Down / Hot Line / Off Hook Preference. Just dial the feature code 691-00 without lifting the handset.
- Dave S. -
You can never appease your ideologue opponents.
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Joined: Jun 2016
Posts: 5
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Joined: Jun 2016
Posts: 5 |
Someone inadvertently programmed the feature: Ring Down / Hot Line / Off Hook Preference. Just dial the feature code 691-00 without lifting the handset.
thanks sorry but how do I get to feature code
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Joined: Aug 2003
Posts: 5,155 Likes: 5
Moderator-Vertical, Vodavi
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Moderator-Vertical, Vodavi
Joined: Aug 2003
Posts: 5,155 Likes: 5 |
Without lifting the handset, dial 69100.
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Joined: Jun 2016
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Member
Joined: Jun 2016
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Joined: Jun 2016
Posts: 5
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Joined: Jun 2016
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another question is there a code to make it go straight to dial tone?
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
You need a pool button and then dial 691 plus the number of the button say 20. 691 plus any button number causes the phone to choose that button when it goes off hook.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Feb 2007
Posts: 903
Retired Moderator
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Retired Moderator
Joined: Feb 2007
Posts: 903 |
You might program button preference in station programming and then set it so the user cannot change it. This will eliminate future issues.
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