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Joined: May 2007
Posts: 42
Member
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Member
Joined: May 2007
Posts: 42 |
I have a system which has an auto greeting that allows the caller to select different departments, I created a Hunt Group 23110(HG) for these calls to be forwarded to. There are 3 extensions in the Group which is (Station)P0007. If there is no answer from the HG the calls are then recalled to a different Hunt Group. I would like to have the call ring in to the first HG for 4 rings then start to ring the second HG after the first period of time, BUT I AM NOT ABLE TO CHANGE THE TIME and it rings the first HG about 10 times before transferring to the second group
Thanks!
Stewart Shearer
3031 Lakecrest Drive
Dacula, GA 30019
678-725-9566
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Joined: Jun 2008
Posts: 145
Member
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Member
Joined: Jun 2008
Posts: 145 |
Change the hunt group recall timer to 24 seconds.
Ain't technology wonderful? Nothing like being on the bleeding edge. 
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