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Joined: Aug 2009
Posts: 278
Member
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Member
Joined: Aug 2009
Posts: 278 |
How can I set up all the lines coming in to IP Office 9 basic to ring 5 times then go to voicemail on extension 10 without any auto-attendant?
In other words, How do yo get IPOffice to act like an answering machine?
Vaya con Dios amigos!
Butch
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Joined: May 2002
Posts: 4,309 Likes: 8
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,309 Likes: 8 |
Put line ownership to ext 10, if that can be done in basic
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Joined: Aug 2009
Posts: 278
Member
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Member
Joined: Aug 2009
Posts: 278 |
There is no setting for line ownership in basic edition. I don't see any way to control the number of times a line will ring before doing something else, except to enable auto attendant under "Trunks - Advanced Setup". I am going to the site now to play with the auto attendant. I looked at "Group Management" but didn't see anything there that would help. I have done Google searches and have an Avaya SSO partner login, but have not found anything useful. Any suggestions?
Vaya con Dios amigos!
Butch
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Joined: Jul 2001
Posts: 3,347 Likes: 10
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,347 Likes: 10 |
Go to Trunks, under Analog Trunk Setup you'll see a dropdown for Coverage Destination - set it to the extension number of the mailbox you want to answer. ![[Linked Image from touchtonetommy.com]](https://www.touchtonetommy.com/images/Trunks.jpg)
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