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Joined: Jul 2011
Posts: 188
Member
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Member
Joined: Jul 2011
Posts: 188 |
I have a 30 station IP Office with about 5 hunt groups. My customer wants incoming calls to ring all hunt groups simultaneously. Is that even possible? Currently I have set incoming calls to ring to hunt groupsm but it always hits the same one first. If I can't do the shotgun hunt, how about a machine gun, where it rings a hunt group, but the next call (non simultaneous) hits another hunt group.
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Joined: May 2004
Posts: 1,668 Likes: 4
Moderator-Avaya
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Moderator-Avaya
Joined: May 2004
Posts: 1,668 Likes: 4 |
Since you have your hunt groups (Qty 5) i would create another hunt group with all users in it, call it main, and that is where i would make the calls ring to.
You can do hunt group overflow...but why...
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Joined: Jul 2011
Posts: 188
Member
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Member
Joined: Jul 2011
Posts: 188 |
That's what I'll do, Thanks Sometimes the simplest things are the the most difficult to figure out.
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