Business Phone Systems

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Joined: Jul 2009
Posts: 59
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Joined: Jul 2009
Posts: 59
Is there anyway to disable call pickup on a user's extension. If I put a user appearance button on a phone when that user's phone rings of course the light flashes next to the user's name. If I press that button I get the option to Pickup that call. I would like to disable this option. Any suggestions?

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Moderator-Avaya, Polycom
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Take it out of the pick up group

Joined: Jul 2001
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Moderator-Avaya-Lucent, Antique Tele
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Unfortunately, that's the way User buttons work - press it while a user is ringing and you get their call


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