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#604738 10/13/16 04:19 PM
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tatenda Offline OP
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I have an OS7400 IPPBX version 4.75 that has a SIPline connected onto it. I am failing to get incoming caller ID from it and if anyone can assist what do i need to get CLI on it because i need to block incoming calls for one of my clients.


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Does CLI work on non sip lines?

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tatenda Offline OP
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I wonder and how about on PRI as well?
Even on a SIP line at the office, CLI is not showing.
Please help.


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Does the CLI show in the SMDR and just not on the handsets?

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tatenda Offline OP
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sure on SMDR, the CLIP number is showing but on the keyset its not showing. My client want the IPPBX to block the certain international incoming numbers to be rejected I wonder if it is possible


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Yes it's possible.

If the system is receiving the CLIP from the carrier then you can block it via the CID routing table.

Just enter the number and choose reject, or send it to a virtual which goes no where.

As for why it's not showing on the handsets I'll need to know what type of handset you have.

If SLT phones you'll need to turn on CID to SLT
If IP/Digital phones then make sure you haven't disabled the CLI receive for those extensions.


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