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Joined: Aug 2005
Posts: 28
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Joined: Aug 2005
Posts: 28
Have a MFG company that has a need for ringing to the on duty supervisor after hours. Have set up CS to answer after hours and have a selector code to call to a ICD group for the Supervisor. The call is returning to the TVA after the RNA timer expires. Is there a way to transfer to that group and ring until its answered od the caller hangs up?

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Joined: May 2003
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Alternate transfer?


Moderated by  Carl Navarro, OBT 

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