Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#605287 11/04/16 04:01 AM
Joined: Apr 2007
Posts: 117
Member
OP Offline
Member
Joined: Apr 2007
Posts: 117
I have a customer with a MISC and a Call Pilot 150. When you try to access the system, Feature 983, Feature 981 it shows feature unavailable. I tried power cycling both the Call Pilot and phone system. I also tried XFTEST Feature 938378 and removing all of the inactive feature, then rebooting the voice mail with no luck. All four ports on the pilot are green. When I plug a phone into the extension ports feeding into the voice mail the phone comes up fine. Any other ideas?


Burgie13

www.bdtelecom.net

"Don't believe anything that you hear and only half of what you see"
Atcom VoIP Demo
VoIP Demo
Joined: Feb 2005
Posts: 1,610
Member
Offline
Member
Joined: Feb 2005
Posts: 1,610
Replace the power supply and make sure its the 8 volt version, not the old 9 volt.

Although it shows lights its not enough jam from the failing power supply.

It's common that this is the fix given that you are sure the mod cords to KSU work.



=---()))))))))---=
www.curlycord.com
[Linked Image from telcopc.ca]
Toronto, Canada




Joined: Dec 2003
Posts: 2,086
Moderator-Nortel
Offline
Moderator-Nortel
Joined: Dec 2003
Posts: 2,086
Curlycord is right - Most likely the power supply.
The old (bad) ones have 3 prongs for power.
The new ones only have 2 prongs. But they can still go bad. Replace it.

Also note: You said that all 4 lights come on. (left side)
You did not say anything about the second light from the top on the right hand side. If that light does not come on, you are not working.


If CON is the opposite of PRO
Then what is the opposite of Progress?
Joined: Apr 2007
Posts: 117
Member
OP Offline
Member
Joined: Apr 2007
Posts: 117
Installed new power supply and everything came back up fine. Thanks for the help, you guys are great!


Burgie13

www.bdtelecom.net

"Don't believe anything that you hear and only half of what you see"

Moderated by  MooreTel, NTlayoff 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics93,833
Posts636,789
Members49,649
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
Today's Birthdays
AWhite, jnimmick, MarkTPN
Newest Members
Lazlo, devben, bubblegum, Carl Arnold, Marjan Shaw
49,649 Registered Users
Top Posters(30 Days)
ramo 13
pvj 11
Toner 9
dans 5
Who's Online Now
1 members (dagwoodsystems), 37 guests, and 17 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: Business Phone Systems | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2023
Powered by UBB.threads™ PHP Forum Software 7.7.5