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#605511 11/11/16 12:37 AM
Joined: Oct 2002
Posts: 721
barster Offline OP
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Joined: Oct 2002
Posts: 721
So customer of mine's msg waiting stopped working....went there and discovered the problem is NOT VM but KSU...called other extension and pressed "message" and got error: "MW not accepted".
I assume the only way to correct this is to do a system initialization...being there's no program to enable/disable MW at KSU (other than slt settings)..anybody have any other suggestions...come across this before?

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OBT Offline
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I would check in program 130/131/132 to see if something there is affecting the lamp operation for that jack

after that I have never seen that message

“I have not failed. I've just found 10,000 ways that won't work.”

Moderated by  Carl Navarro, OBT 

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