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#60798 10/31/08 01:20 AM
Joined: May 2008
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One of our phone operators complains of dropped calls and hearing other people's conversations. I'm not sure what steps to take to troubleshoot the problem.

Thanks

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Joined: Jun 2007
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That sounds like a card problem potentially. Try to roll the card with another known good one. This could also be a backplane or ribbon cable issue if it is a dual cab Axxess.


ShoreTel, Inter-Tel, Mitel, NEC, Zeacom, Cisco, Digium, Adtran Certified
http://www.voipnetworkengineering.blogspot.com

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