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#608391 03/01/17 05:50 PM
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I have a telco that is returning a busy instead of a loop drop, is there a setting in the Sv8100 that I my not be aware of that can use that to disconnect?

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Make the carrier send the correct disconnect or find a new carrier.

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14-02-18 Busy Tone Detection on Talking

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that's what I was thinking, didn't seem t work. Think I have it working well enough by having the AA hang up on no entry.

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and that is when customer says "never had any issue on the mitel"

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Look at 14-02-09 and you probably will need to turn off detect disconnect (possibly) you might also have to adjust 14-02-19 and 20 depending on the busy generated. Disconnect is a carrier thing, sometimes we have to adjust timing but it's an industry standard despite making a Mitel detect busy. FWIW you usually have to reset the trunk card for settings to take place.

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Also the vital part of busy tone detect lives in PRG 80.04 BT for Trunks. This sets the tone cadence durations and pulse counts.

Last edited by paulw; 03/14/17 12:24 AM.

Regards,

Paul W
Now back to a 0 day week. Love these 7 day weekends.

Moderated by  ttech 

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