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Joined: Jun 2005
Posts: 21
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Joined: Jun 2005
Posts: 21 |
It seems my Inter-tel/Mitel system was hacked recently.
Somehow calls were made into the system, and then calls were made to Cuba.
I am a bit confused on how a call into my system could be redirected to an outside line. I know some VM's have weak passwords, but even if cracked can a call be transfered to an outside line?
We do have this enabled so my receptionist can transfer to an outside line, but not from a VM box.
Any help with this would be greatly appreciated! I don't mind paying for consulting if I have to, my prior company no longer supports me it seems.....
I am running v6.0 HX controller.
Thanks!
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Joined: Nov 2006
Posts: 712
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Joined: Nov 2006
Posts: 712 |
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Joined: Jun 2010
Posts: 797
Moderator-Inter-Tel
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Moderator-Inter-Tel
Joined: Jun 2010
Posts: 797 |
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Joined: Nov 2006
Posts: 712
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Joined: Nov 2006
Posts: 712 |
HI! I didn't get a PM , if you were sending it to me?
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Joined: Jun 2010
Posts: 797
Moderator-Inter-Tel
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Moderator-Inter-Tel
Joined: Jun 2010
Posts: 797 |
Sorry, should have specified. I sent it to Divilish.
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Joined: Sep 2010
Posts: 59
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Joined: Sep 2010
Posts: 59 |
If your SSH port is open, close it.
If your web port is open to the outside world, then close it.
If your SIP port is open to the outside world then do everything you can to restrict access except by the source IP's you need.
We have found ISDN systems being hacked. if the hacker can get to the SSH port then they can manipulate the database to create a user. They then go through the user portal using the user they created and divert the extension or do other things so that calls in end up at expensive destinations.
Answer The Phones
Telephone Engineer
UK
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Joined: Dec 2016
Posts: 20
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Joined: Dec 2016
Posts: 20 |
I think you should consult a professional. Till then, you should get the SIP and their extensions checked. I completely agree with you, Answer The Phones.
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