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Joined: Nov 2004
Posts: 524
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ElectSys Tech LLCHosted Phone Systems Solutions Provider Allworx, Sangoma, FreePBX Telephone & computer systems in the Jefferson City, Columbia MO area.
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Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
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Proudly serving Canada from coast to coast.
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Joined: Jun 2005
Posts: 2,722 Likes: 7
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Joined: Jun 2005
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I wonder how long they will keep their support open. Some of the new systems we recently sold have 5 year software support.
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Joined: Dec 2012
Posts: 252
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They can keep it open for as long as they like but I can only imagine the quality of the support will rapidly degrade as the experienced engineers move on to other jobs.
For certain, they are not going to invest anything into bug fixes, security patches, or product improvement.
Last edited by Meyery2k; 03/23/17 09:08 PM.
Michael Meyer
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Joined: Mar 2012
Posts: 125 Likes: 5
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Joined: Mar 2012
Posts: 125 Likes: 5 |
Would they not likely just contract support out to the low bidder?
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Joined: Jun 2005
Posts: 2,722 Likes: 7
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Joined: Jun 2005
Posts: 2,722 Likes: 7 |
For certain, they are not going to invest anything into bug fixes, security patches, or product improvement. Which is a big deal for some customers
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Joined: May 2002
Posts: 4,309 Likes: 8
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,309 Likes: 8 |
Great opportunity to go after the installed base.
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Joined: Nov 2006
Posts: 712
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I guess this doesn't help !https://www.cnbc.com/2017/02/14/delays-confusion-as-toshiba-reports-63-billion-nuclear-hit-and-slides-to-loss.html
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Joined: Feb 2009
Posts: 3,136
Moderator-Vodavi, Vertical, XBlue
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Moderator-Vodavi, Vertical, XBlue
Joined: Feb 2009
Posts: 3,136 |
Another one bites the dust
- Dave S. -
You can never appease your ideologue opponents.
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Joined: Jan 2007
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I don't know
My buddies the big Toshiba dealer put out an e-mail saying Toshiba will support them long haul. Their back up offerings are Panasonic and Nec. Personally I'm not a fan of systems that in the past could be had over the counter in any supply house.
John 807
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Joined: May 2004
Posts: 761 Likes: 2
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Joined: May 2004
Posts: 761 Likes: 2 |
But John aren't you a Samsung Dealer?
They only sell thru distribution. They saw it years ago.
Look how many people they let go since thy did it.
Accounting
Customer Service
Tech Support
Toshiba was so heavy with support it was great, but not profitable.
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