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#607647 - 02/06/17 04:55 PM IP900 and vlans  
Joined: Feb 2017
Posts: 2
Beeken Offline
Beeken  Offline

Joined: Feb 2017
Posts: 2
We have tried unsuccessfully to put the ip 900 system in a different vlan. The vlan works, i have put a variety of other devices in it just to ensure there isn't any routing issues or anything like that, but every time we put the system in the vlan only the DSP address shows in a network scan, and we cannot access the web interface, and nothing works. Does anyone have any suggestions of what could be happening?

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#609616 - 04/08/17 03:45 AM Re: IP900 and vlans [Re: Beeken]  
Joined: Jul 2003
Posts: 772
SST Offline
SST  Offline

Joined: Jul 2003
Posts: 772
The switch port that the 900 is on has to be a trunked port, meaning all VLANs that the phones are on and the native VLANs of those ports have to be presented to the 900 for broadcasts. So if your tagged phone VLAN is 20 and all native VLANS across the network are 1,2,3,4 and 5 then the 900 needs to be on a switch port that has all VLANS on it, 1,2,3,4,5 and 20. If you still can't talk to the 900 then there is a bigger problem than the setup. Time to call esi.

Last edited by SST; 04/08/17 03:47 AM.
#614249 - 11/17/17 08:10 PM Re: IP900 and vlans [Re: Beeken]  
Joined: Nov 2017
Posts: 3
ITElkay Offline
ITElkay  Offline

Joined: Nov 2017
Posts: 3
I know this is an old post, but what fixed it for us was leaving one phone on the old vlan and the others on the new one. The new vlans started working and then we switched the other phone to the new vlan.

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