Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: May 2017
Posts: 2
Kleon Offline OP
Member
OP Offline
Member
Joined: May 2017
Posts: 2
Hello i have aproblem with my kx-dt346. the problem is that i can make outgoing calls but when i have an incoming call when i pick up i can hear and talk to the other person but after 3 seconds it hang ups.

Atcom VoIP Demo
VoIP Demo
Joined: Jan 2007
Posts: 2,102
Likes: 1
OBT Offline
Admin
*****
Offline
Admin
*****
Joined: Jan 2007
Posts: 2,102
Likes: 1
the dt 346 is a handset what system and lines do you have


“I have not failed. I've just found 10,000 ways that won't work.”
Joined: May 2017
Posts: 2
Kleon Offline OP
Member
OP Offline
Member
Joined: May 2017
Posts: 2
I will try to be as detailed as possible.
I have one line for calling and receiving calls, when the phone rings the number 1 lights up on the soft buttons and when i call someone the number 2 soft button lights up. The problem appeared all of the sudden so i don't know if some button was pressed by accident and messed up with the programming.
As i said when i have an incoming call the phone rings normal as usual, i answer the phone and for 3 seconds i can talk and hear the other person. after the 3 seconds the line cuts off.

Joined: Jan 2007
Posts: 2,102
Likes: 1
OBT Offline
Admin
*****
Offline
Admin
*****
Joined: Jan 2007
Posts: 2,102
Likes: 1
Does the light go out or just the call goes.

there is no setting to cause a call to end after 3 seconds.

you will have to get the line tested before the system, if sip you will need to run a wireshark trace to see whats going on.

if you can't do it, get someone in to look at it


“I have not failed. I've just found 10,000 ways that won't work.”

Moderated by  Carl Navarro, OBT 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics93,827
Posts636,768
Members49,645
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
Today's Birthdays
Dan Powell, EKPTECH86, History, LinuxTech, Mike Miller, ttcfcl
Newest Members
KoolBreeze, PhoneGuy827, julesm, Helen.D, AlAl
49,644 Registered Users
Top Posters(30 Days)
ramo 12
pvj 11
Toner 9
Who's Online Now
1 members (phonman123), 13 guests, and 21 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: Business Phone Systems | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2023
Powered by UBB.threads™ PHP Forum Software 7.7.5